I've called my former management company probably fifteen times now about getting my security deposit returned. It's about $1800, and though I lived with my boyfriend and another roommate, it's almost all my money. For awhile it was "we'll send it to you in two months." Then it was three months. Then it was, "Oh, they send it in the third month." So it's four months later, and I called back, and I'm told that they have no record that I paid my last month's rent, so the deposit was applied to that, and oh, I owe them $71 (for what, they do not say). I didn't pay my last month's rent because I paid first and last when I moved in. This management company bought the building while I lived there, and they claim to have no records of my initial transaction. But I bet you money ($1800, in fact) that they'd have harassed me long before this if they really thought I hadn't paid a month of rent that was due.
I'm in tears. I don't know what to do. It's a lot of money. And the brusque rep says she understands that, but without proof I paid first and last two and a half years ago, there's no way for me to get my money back. And then she hangs up on me.
What are my options here? Small claims court? Would it help to sic my dad, who is both a lawyer and extremely tenacious, on them? Do I just slink away and let them keep all this money? How can I do that?
Thursday, October 02, 2008